Need help? Got questions?
Do you have a problem with your order? Do you want to request a return?
Who is behind pinturami.com
We're a young team of designers and art students in Berlin and Bangkok sharing passion for great wall art.
Where are orders shipped from?
To supply people around the world we're working with printing studios in the US, Europe, Australia and Asia.
How to contact us?
We're happy to talk to you in person. Please reach out to us at: pinturami.offical @ gmail.com
Prints and Frames
What are your prints made from?
Our posters are made of high-quality paper that stand the test of time.
We use FSC-certified paper or equivalent certifications depending on regional availability. It’s better for the people and the planet.
What are your frames made from?
Our frames are made from pine. Their are designed to be long-lasting, and come ready to hang. They're protected by shatterproof plexiglass, so they won't get damaged easily. Every order includes hangers so you can put it right on the wall.
The poster is intended for indoor use only.
Orders and Delivery
I just placed my order. What's next?
Congrats. After you placed your order, we'll forward it to our print studios. The lead time from production until delivery takes between 3 and 7 business days.
Can I cancel my order?
Yes, you can as long as we haven't started the production yet. Since our processes are fast, we can't guarantee that you will be cancel your order.
Please get in touch with us at pinturami.official @ gmail.com
My order arrived damaged.
We're very sorry to hear this. Please refer to our refund policy page and we'll find the best solution possible.
Can I track my order?
Yes, we'll send you a tracking link that will let you monitor the delivery process.
Do you have a return policy?
Yes, please check here.